At the symposium, IBM’s industry point of views and industry expertise were showcased with focus on five industries including Banking & Financial Markets, Government, Manufacturing, Retail & CPG.
Banking & Financial Markets
• Banks will create shareholder value by investing in sophisticated insight to become client-centric, reduce complexity and optimize risk
• Banks would need to build insight and sophistication to become client-centric and efficient in their operations and risk savvy in growing profit
• Business intelligence and analytics and mobility are the two elements most frequently chosen by Banking CIOs for use in visionary plans
Government
• Best practices needed for implementing effective programs with limited resources
• Ultimate goal is to improve decision-making and elevate overall performance
• Reduction in fraud and improper payments a necessity
• Cross-government collaboration will lead to better outcomes
Manufacturing
• Drivers of operational efficiency are Outsourcing, Insourcing, Ofshore, NearShore
• Companies need to continuously improve the productivity and flexibility of global operations to leverage economies of scale, get supply chain visibility and have access to specialized service and skills
• Product commoditizations such as Smart Phones are driving service transformation and is the next most important business to business gadget
Retail & CPG
• Global retail marketplace is evolving rapidly
• Retailers face fierce competition from other retailers, manufacturers, and from all selling directly to consumers
• Retailers need to become customer-focused enterprises, providing consumers with a seamless shopping experience that delivers the merchandise they want, where they want it and at a price they are willing to pay
“As the Philippine economy continues to regain equilibrium, leaders have to decide on how best to operate and thrive in the “new normal” – velocity and volatility. Opportunities for these key industries to become smarter are vast and IBM is in a good position to support them,”
- Ireen Catane, Country Executive for General Business, IBM Philippines.
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